Terms and Conditions

Last updated: August 2025

Welcome to Aquature! By using our website and purchasing products or services, you agree to these terms. Please read them carefully.

1. Using Our Website

  • Use our site for lawful purposes only.
  • Do not interfere with how the site works or affect other users.
  • We may remove content or restrict access if these terms are breached.

2. Products & Orders

  • We try to make product info accurate, but images and descriptions may vary slightly.
  • Prices and availability can change.
  • Orders are accepted once payment is confirmed.

3. Payment

  • Accepted methods:
    • Credit & debit cards (Visa, MasterCard, American Express)
    • PayPal
    • Apple Pay / Google Pay (if enabled)
    • Bank transfer (BACS)
  • Ensure your billing and shipping info is correct.
  • We may cancel orders if payment fails or info is wrong.

4. Shipping & Delivery

  • Delivery times are estimates.
  • We’re not responsible for courier delays, customs, or other unforeseen issues.
  • Risk passes to you once the product leaves our warehouse.

5. Returns & Refunds

  • Returns accepted for faulty or incorrect items only.
  • Contact us at [email protected] within 14 days to start a return.
  • Refunds issued after we inspect the returned item.

6. Intellectual Property

  • All website content (text, images, logos) belongs to Aquature or its partners.
  • You may not use it commercially without our permission.

7. Liability

  • We’re not liable for indirect or consequential damages from using our site or products.
  • Our maximum liability is the purchase price of the product.

8. Privacy

9. Law & Disputes

  • These terms are governed by the laws of England, UK.
  • Disputes go to the courts of England, UK.

10. Changes

  • We may update these terms from time to time.
  • Continued use of the website means you accept the latest version.

Contact

Questions? Reach us at:

Email: [email protected]

Address: 124 City Road, London, EC1V 2NX